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Gamebookers Casino Login: Sign In to Your Account
Signing in: where the Log in button sits and what you need
Register in minutes and play
Logging in to Gamebookers Casino needs two things: the username you chose when you opened the account and your password. The Log in button sits on the site and in the same spot inside our mobile app, so the route is identical whichever one you open.
- Open the site or the app
Load the casino in your browser, or open our app, which carries the casino and live casino sections too. Nothing has to be downloaded to play in a browser.
- Tap Log in
The Log in button is on the main screen. One tap brings up the sign-in fields.
- Enter your username and password
Type them exactly as you set them, including capital letters. Passwords are case sensitive, which is the single most common reason a correct-looking password is turned away.
- Carry on where you left off
Once you are through, your balance travels with you from slots to the live tables and over to the sportsbook. There is no second sign-in and no transfer between wallets.
One set of details for the casino, the live tables and the sportsbook
We run the casino alongside our sportsbook on one account platform. That means a single username and password reach the whole lot, and your money sits in one balance rather than being split into separate pots you have to shuffle around.
- Around 6,000 games in total, including 5,843 slots
- Both live rooms: the standard Live Casino and Live Casino Macau
- Sports betting and live betting on the same balance
- The same login on desktop, in the mobile browser and in the app
- Verification carried out once, not once per product
Because it is one account, any limit or break you set applies across it. If you set a deposit limit with the casino in mind, it governs the sportsbook side as well. The same goes for a time-out or self-exclusion.
Welcome Package - up to £5,100 plus 100 free spins
Sign in, make a deposit of £20 or more and the welcome package is yours. Wagering is 35× the bonus amount, the maximum bet while wagering is £5 per spin or round, and you have 30 days to use it. No code is needed.
If your password will not work
Password resets run through the Help & Contact section, where you will find the "I forgot my password" route. It is the quickest fix and it is available at any hour.
- Go to Help & Contact
Open the Help & Contact tab. You do not need to be signed in to start a password reset.
- Choose "I forgot my password"
This is listed under account access, next to the other sign-in topics.
- Follow the reset instructions
Use the email address on your account, so the reset reaches the inbox we already hold for you.
- Set a password you have not used elsewhere
Pick something long and unique to us. Reusing a password from another site is how most account break-ins happen.
Getting a hand with sign-in: chat, email and phone
Anything to do with account access is handled by our support team, and live chat is open around the clock through the Help & Contact tab. On average a chat is picked up in about five minutes.
| Channel | How to reach us | Timing |
|---|---|---|
| Live chat | Help & Contact tab, 24/7 | About five minutes on average |
| Support address in Help & Contact | Replies within one business day | |
| Phone | Free local numbers per country, plus an international number | Spoken to on the call |
Our support is provided in English as well as German, Romanian, Russian and Turkish. The help centre also groups the questions players ask most often, with account access, deposits, withdrawals, promotions and casino among the main categories.
What can stop a login going through
Most failed sign-ins come down to one of a handful of causes. The table below covers them and what to do next.
| What you run into | Why it happens | What to do |
|---|---|---|
| Details rejected | A capital letter or a stray space in the password | Retype it slowly, then use "I forgot my password" in Help & Contact |
| Sign-in not yet active | The account verification email has not been confirmed | Open the email we sent and click the link to finish opening the account |
| Play blocked where you are | We read your location from the IP address you connect with, using Geo-IP technology, and some countries are excluded | Connect from a permitted location; if your account holds a balance, ask Customer Service about withdrawing it |
| Gambling paused on the account | A time-out or self-exclusion you set is still running | Wait for it to run its course; live chat can tell you what is currently in place |
| Account closed | You asked us to close it, or it was never finished | Closing, opening and reopening are all handled through our help pages |
If none of that fits, start a live chat rather than trying the same password again and again. We can see the state of the account and tell you exactly which step is missing.
How we protect your account and your details
We are licensed and regulated in Great Britain by the Gambling Commission under account number 54743. Everything you send us when you sign in travels over a 128-bit SSL encrypted connection, certified by Thawte Security.
- 128-bit SSL encryption on the connection between you and us, with Thawte certification
- Age verification on every account: you must be 18 or over to register and to play
- Identity and funds verification, which we complete before a first payout is processed; verification already done on the sportsbook side carries over to the casino
- Independent testing of our random number generator, shown by our iTech Labs seal and set out on our System Fairness page
- Participation in a self-exclusion register, alongside the limits and breaks you can set yourself
Your part is the simple half: a password you use nowhere else, and keeping your email address with us current, since that is where password resets and account notices go.
The limits and breaks you can set once you are in
Play your way, every day
Our responsible gambling controls live inside your account, so they are a couple of taps away after you log in. You set them, and they hold across the casino, the live tables and the sportsbook.
- Deposit limits cap how much you can pay in over a period you choose
- Loss limits cap how much you can lose before play stops
- Time-out shuts gambling off for a short break
- Self-exclusion closes gambling down for a longer stretch
Closing your account, and opening it again later
If you want to stop, you can. Account closure is handled through our dedicated help pages, and the same place covers opening an account and reopening one you closed earlier. Live chat will walk you through it if you would rather talk it over.
A balance left in a closed or restricted account is not lost. Where play has been blocked in your territory, you can ask Customer Service to arrange a withdrawal, and the minimum withdrawal of £10 applies as usual.
Sign in and pick up where you left off
One login reaches the slots, both live casino rooms and the sportsbook, with your limits and your verification already in place.
